Q: I’d like to place my deposit for a Season Ticket Package. When can I select my seat location?
Q: Do you have a map that shows the seating chart?
Q: Can I purchase Season Tickets in the upper level?
A: Tickets are only available for purchase for Jacksonville IceMen home games in the lower level of the arena.
Q: Will accessible seating be available for season tickets?
A: Yes. Wheelchair accessible and companion seats are available at locations dispersed throughout arena, offering guests the choice of prices and lines of sight. For more information, please contact the IceMen at 904-602-7825.
Q: Can I still select my seat location if I choose the Half Season Ticket Plan (20 games)?
A: Yes. And you can choose which 19 games you wish to attend (Opening Night is included in the Half Season Plan).
Q: What types of ticket packages will the IceMen offer?
A: We offer Full and Half Season Ticket plans. We also offer group discounts for groups of 10 tickets or more.
Q: Four (4) Playoff games – What if the IceMen play fewer than four home playoff games?
A: By default, if the IceMen miss the playoffs or play fewer than four playoff games, money collected for those games will be applied to the following season. A refund will be issued if requested.
Q: Will suites be available for single games?
A: Yes, call us at (904) 602-7825 and ask for a Ticket Sales Account Manager.
Q: Will you have a ticket exchange program?
A: Yes, as an added benefit for Full and Half Season Ticket Members, games will be selected prior to the start of each season and listed as “Exchange Night Games” for unused Season Tickets. More information will be sent out prior to the start of the 2017-18 season.
Q: What is the age requirement for children’s tickets?
A: The Jacksonville Veterans Memorial Arena requires children that have reached their 2nd birthday by the date of the game to have a ticket for entry.
Q: When will Opening Night tickets go on sale?
A: We expect that individual tickets will go on sale in mid-September for the 2017-18 Season.
Q: When will merchandise be available for purchase?
A: We expect to have merchandise available for purchase around the middle of June.
Q: Will the IceMen be affiliated with an NHL team?
A: Yes stay tuned this summer for our affiliate announcement.
Q: Will the IceMen be hiring front office personnel?
A: Yes for more information please visit www.Teamworkonline.com
Q: Will the team be hiring game entertainment and off-ice officials?
A: We expect to begin hiring game day staff in August/September. If interested in applying for game day staff, please email us at firstname.lastname@example.org
Q: Will the team be hosting an open tryouts?
A: Yes we expect to have our open tryouts in September